Tech Support Solutions
We offer a few ways for you to get the information you need or to contact us should you require assistance. Your first and quickest resource for answers should be to view the related user manual or the appropriate tutorial movie.
Our clients also have access to an extensive and searchable Frequently Asked Questions (FAQ) database that we update on a continuous basis.
If you are experiencing technical difficulties with your site that is not dealt with by the appropriate user manual, tutorial movies, and/or the FAQ section, you should open a HelpDesk support ticket to ensure that the progress of your issue is tracked and resolved in a timely manner by our quality tech support staff.
User Manuals
SiteBuilder Wizard Users
Plesk Advanced Hosting Interface
Plesk Advanced Hosting Email Users
Plesk Reseller Control Panel
Tutorial Movies
SiteBuilder Wizard
Advanced Hosting Interface
Advanced Hosting Email Users
Reseller Plan Control Panel
Knowledge Base / FAQ
Need quick answers? Please review our database of Frequently Asked Questions before you open a HelpDesk support ticket. You will find that our FAQ database includes the answers you need to get the most out of your web site.
Click Here to review our Knowledge Base / FAQ section.
HelpDesk Support Tickets
If you are an existing customer or a trial user who is experiencing technical difficulties with your site, you should open a support ticket to help us resolve the issue in a timely manner and track the progression of the work. Creating a support ticket will automatically send a confirmation message to the email address you provided, letting you know that we have received your request for technical assisatance.
HelpDesk support tickets help us to ensure that all issues are dealt with promptly and should be your first option when reporting technical issues with your website.
Click Here to open a support ticket.
